User Guides
Voice Notifications User Guide
Important: If you do not see the options outlined on this page, please contact your service provider for more information. Voice Notifications is a feature that allows you to receive a phone call for notifications. There are two types of Voice ...
User Access Summary Email
You can receive User Access Summary emails that summarize login and user code access at-a-glance, every 3 months. Regular review and management of system access is a security best practice that protects customers from intrusion and gives them ...
Pause or silence Severe Weather Alerts
Severe weather warnings are issued by the National Weather Service and provide real-time alerts to the panel when a severe weather warning is issued near its location. These severe weather alerts can be paused temporarily or silenced using Alarm.com ...
Default System Awareness Notifications
Alarm.com automatically sends System Awareness notifications to the primary email of a user's account when certain actions occur. These default notifications cannot be configured or turned off and are always sent whenever certain actions occur on a ...
Configure Unexpected Activity Alert notifications
System data is analyzed in the background to learn the normal activity patterns of a property. The system can then send notifications whenever unusual activity occurs in a home or business. Unexpected Activity notifications are intended to provide ...
Configure notification recipients
Recipients must be added to each notification the user wants to receive. There is no limit to the number of recipients that can be added to receive a notification. Configure notification recipients Notification recipients can be configured using the ...
Configure Face Recognition for unexpected activity on a Qolsys IQ Panel 2
You can monitor for unauthorized code sharing and receive alerts whenever the person using a disarm code is different from the person assigned to that code. These alerts include a disarm image taken at the panel, so you can see who accessed your ...
Configure Email Format
The format of emails sent to you can be configured to send as plain text or HTML. Plain text can be configured if you experience difficulty viewing the content within an email using HTML format. To configure Email Format using the Alarm.com app: Log ...
Configure Critical Alert notifications
Important: This feature is only available for iOS devices that are on version 12+ and running app version 4.10.11+. Users with iOS devices can opt-in to receive Critical Alert notifications in the event of an emergency. Critical Alerts is a special ...