Automation Surveillance & Secu | Frequently Asked Questions

Frequently asked Questions
Why does the system activity history say that someone else armed or disarmed the security panel?
When a SEM-DSC PowerSeries or a SEM-Honeywell/ADEMCO Vista security panel is armed or disarmed using the Alarm.com app or Alarm.com customer website, the system activity history will report that it was armed or disarmed by the master user associated ...
Why are sensors sometimes combined as an open/closed event and sometimes separate in the activity history?
A sensor's Open and Close events typically get combined into one line in the activity history when the events occur within a few minutes of each other. If a sensor is opened and then not closed again for a longer period of time, there will be two ...

Automation Surveillance & Secu | Frequently Asked Questions | Knowledge Base