HVAC Pro Monitoring allows Alarm.com customers to be connected directly to an HVAC professional in the event of a system failure. After opting into the program, alerts for HVAC system-specific are sent out to you and a trusted Alarm.com-certified HVAC professional. This allows for quicker resolutions to any HVAC trouble condition.
If the option to opt into the Pro HVAC Monitoring does not appear, contact your service provider for more information.
After opting into the Pro HVAC Monitoring program:
If your account meets all of the eligibility requirements for the Pro HVAC Monitoring program, a prompt will appear upon next log into either the Alarm.com customer website or Alarm.com app.
The prompt will display information about the program as well as the address and logo of the partnered HVAC professional that will service your area. Clicking or tapping I agree to the Pro HVAC Monitoring Terms of Service and I Agree, you will be opted into the program.
Note: If I do not agree is selected, or if the prompt is ignored, you still have the option to do so manually using the Alarm.com customer website.
