Google Nest Thermostats are Wi-Fi thermostats that can be connected to your subscriber account. Any questions about installing these thermostats, adding the thermostats onto a Google account, or features not available through your subscriber account on the Nest Thermostats should be directed to Google.
Important: All thermostat schedules must be configured using the Google Nest platform. It is a basic integration that only allows control of the target temperature, thermostat mode, and fan mode. It does not support any additional rule-based automation, website-programmed thermostat or fan schedules, battery level reporting, or advanced configuration setting.
The primary Google login credentials must be used to integrate a Google account with your subscriber account.
Note: Works with Nest customers who have not yet migrated over to a Google Account must migrate to retain their Nest integration with Alarm.com. For information about this process, see Migrate a Works with Nest account to a Google account.
Note: If you are unable to add a Google Nest Thermostat, contact your service provider.
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You can now control the Google Nest Thermostat through your subscriber Alarm.com app or Alarm.com customer website for an integrated connected home experience. The Nest app still functions as before.
Locally, the Nest Thermostat automatically switches to Eco mode after it senses that nobody is home. This feature is not supported through your subscriber Alarm.com app and Alarm.com customer website. When a Nest Thermostat is in Eco mode, it is shown as Off on the subscriber Alarm.com app and Alarm.com customer website.
To exit Eco mode, change the thermostat’s mode to Heat, Cool, or Auto. Eco Mode cannot be selected from your subscriber Alarm.com app and Alarm.com customer website.
Google and Google Nest Thermostat are trademarks of Google LLC.