Change a user's name

Change a user's name

Secondary system user names can be changed to manage systems with multiple users.

Note: The master user's name cannot be changed using the Customer app or Customer website. To change the first and last name of the master user, contact your service provider.

Change a secondary user name


To change a secondary user name using the Customer app:icn-chevron-up.svg
  1. Log into the Customer app.
  2. Tap Menu.
  3. Tap Users.
  4. Tap the desired user name to edit. 
  5. Click Edit on the user's current name. 
  6. Enter the user's name in the First Name and Last Name fields.
  7. Tap Save.
To change a secondary user name using the Customer website:icn-chevron-up.svg
  1. Log into the Customer website.
  2. Click Users.
  3. Click the desired user name to edit. 
  4. Click Edit on the user's current name. 
  5. Enter the user's name in the First Name and Last Name fields.
  6. Click Save.